Week 14

Design Thinking in Leadership

  • Define the challenge.
  • Empathy tests the assumptions we have.
  • Needs to be a point of synthesis where we stop ‘learning’ and bring insights together to analyse it.
  • Prototyping ideas, and reflecting on our designs are cyclic.
  • Professional Development is like the design process, learn, try and reflect. Do we do this after our PD?
  • Design Thinking is never believing you have found the right answer – there could always be a better way of doing things.

Design Thinking can create workplaces where people want to be, respond quickly, and empower individuals.

Design Kit Methods

Learn from Failure

  • The learning from the unexpected failure can be more valuable than the success
  • An experiment designed to test an hypothesis – maybe it showed you didn’t know what you thought you knew – learn from failure
  • Don’t think about it as failure (if this is a roadblock for you) think about it as designing an experiment to find out what you don’t know

Creative Confidence

  • The notion that you have big ideas and the ability to act on them
  • So many people say they aren’t creative
  • We need to remove the fear of people not being confident
  • Try and get away with something
  • The more creative confidence the more stickability you have – you are fearless in the face of failure which leads to innovation

What links to our assignment?

Learn from Failure

  • The teachers are the ones who have to say “I need to overcome a fear of failure of using technology in my classroom”
  • What strategies are in place for when teachers hit the wall

Creative Confidence

  • A lot of not utilising the tech is how can I do this creatively/innovative
  • How can I use it within my reading programme? – The tried and true is often easier


  • It is important we are empathetic to where people are at in their own mindsets and skill sets

Iterate, iterate, iterate

  • We have to keep going back and reflecting
  • Is our approach working?
  • What can we read to keep up to date?
  • Who can we observe

Shows that leadership is important, but equally important is the first follower.

Early Majority


Digital Thinking in the Classroom

David Kelly – IDEO – First computer mouse, friend of Steve Jobs Came up with Design Thinking. Build onto ideas of others. Get to places you can’t get to in one mind. Different personalities and backgrounds together problem solving. Main tenant is empathy for the consumer.

Design Thinking in one minute – Tim Brown now CEO of IDEO.

Design thinking has its origin in the training of designers.

Need to ascertain what people don’t say or do, to find out what people want.

Understanding what people want pays back again and again. Users needs is important.

From week notes:

Tim Brown, CEO of IDEO, has written the book about Change by Design (2009). According to him Design Thinking is Human-centered: ‘The basic problem is that people are so ingenious at adapting to inconvenient situations that they are often not even aware that they are doing so. Our real goal is helping people to articulate the latent needs they may not even know they have’.

Observation is important too: ´When we observe people going about their daily lives, what is it that they don’t do or don’t say?´ as well as empathy, or as Brown calls it: ‘Standing in the shoes of others’. Brown talks a lot about the importance of prototyping, because:‘Like every other kid, I was thinking with my hands…’.

Four principles to Design Thinking (According to Plattner, Meinel and Leifer)

  1. The human rule – all design activity is ultimately social in nature
  2. The ambiguity rule – design thinkers must preserve ambiguity
  3. The re-design rule – all design is re-design
  4. The tangibility rule – making ideas tangible always facilitates communication

Design Thinking Kite Model

  • Empathise
  • Define
  • Ideate
  • Prototype
  • Test
  • Reflect

Use the design thinking model to answer this question – ‘How might you succeed in the online part of your Post Grad learning.’

I created a solution for Yubin. Tim the Talking stick, to be used in a study group.

This process is an excellent way of getting a whole lot of ideas down, and talking with the ‘client’ about what they want. I got to know the client and what would suit them best.

Could be used in the classroom when designing layouts, subject choice,

  • Shows how making multiple drafts and listening to others leads to a more refined product.
  • Failure is important.
  • It’s ok to make multiple drafts.

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